Frequently Asked Questions
Everything you need to know about your MyMuse experience.
What is the estimated delivery time for my order?
We typically process orders within 24-48 hours. Shipping usually takes 3-5 business days for metropolitan cities and 5-7 business days for the rest of India.
How can I track my shipment?
Once your order is dispatched, you will receive a tracking link via email and SMS. You can also track your package directly through the 'My Orders' section on our website.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI (Google Pay, PhonePe, etc.), Net Banking, and Cash on Delivery (COD) for most pin codes across India.
How do I ensure I pick the right size?
Each product page contains a detailed Size Guide with measurements in inches and centimeters. We recommend comparing these with your own body measurements for the perfect fit.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, due to different monitor settings and studio lighting, slight variations in color may occur.